A19 - Resilient Care: Proactive Crisis Strategies for CCBHCs and Community Partners

Behavioral health organizations are strengthening communities and driving sustainable growth by expanding funding streams and proactively addressing needs such as crisis response. With crisis response as a core CCBHC requirement, leaders must adopt proactive strategies that strengthen community readiness and improve access to timely care. In this session, three provider organizations share how they are advancing mobile crisis outreach, enabling care in low-connectivity environments, and using real-time data insights to better anticipate and manage behavioral health emergencies.

Attendees will gain practical lessons from crisis programs and explore how organizations pursuing CCBHC certification, including those without in-house crisis services, can partner with nearby providers as Designated Collaborating Organizations (DCOs) to meet requirements, expand funding opportunities, and strengthen regional care networks. Participants will leave with actionable strategies to improve response times, coordinate mobile and clinical teams, and build more resilient, connected crisis systems aligned with national CCBHC best practices.