Poster 27 - Better Together: Building High-performing Behavioral Health Teams by Integrating Virtual and On-site Roles

Monday, April 27, 2026

12:30 PM - 1:00 PM MDT

Location: Screen 16, Exhibit Hall Poster Pavilion

Behavioral health programs are navigating workforce shortages, specialty gaps, and leadership coverage challenges. At Telecare, we’ve pioneered new ways to integrate virtual providers and virtual leaders as embedded members of on-site teams. Working within the same systems and supervision structures, these remote staff create a true hybrid care model that improves client access, expands specialty services, and strengthens team connection.

This session shares our real-world lessons in hybrid leadership and care, offering strategies to build engaged, collaborative cultures and practical tools to decide when, why, and how to integrate virtual roles effectively.

Learning Objectives:

Identify when and why to leverage virtual providers and virtual leaders as part of on-site teams to enhance client access and team support.
Recognize common barriers to integrating virtual roles within onsite behavioral health teams and explore solutions to address them.
Apply at least two strategies to support high-performing, engaged hybrid teams while sustaining a positive team culture and strong collaboration.

Poster Presenter(s)

JE

Julia Egan, Psy.D.

Director of Telehealth and Clinician Services
Telecare Corporation
Alameda, California

Disclosure information not submitted.
LB

Lara Buckley, Psy.D.

TeleClinical Director
Telecare Corporation
Alameda, California

Disclosure information not submitted.
AM

Arielle Marin, LMFT

TeleClinical Director
Telecare Corporation
Alameda, California

Disclosure information not submitted.