Poster 10 - From Risk to Response: How AI is Enhancing Crisis Triage in Behavioral Health
Monday, April 27, 2026
12:30 PM - 1:00 PM MDT
Location: Screen 23, Exhibit Hall Poster Pavilion
Unrestricted Education Sponsor
Learn how AI is actively reshaping crisis triage, helping organizations move from reactive response to earlier, more informed intervention. As a wide and evolving range of AI tools continues to emerge, including solutions for intake, clinical documentation, provider coaching, and automated assessments, new models for identifying and prioritizing risk are taking shape. This digital poster highlights a real-world example, showing how AI was integrated into care delivery to support thousands of patients across tens of thousands of touchpoints. Attendees will gain practical insights into what worked, what changed operationally, and how AI expanded capacity while enabling more timely crisis response.
Learning Objectives:
Analyze how multimodal behavioral signals (voice, facial, movement, language) predict crisis 2-3 weeks earlier than traditional PHQ-9/GAD-7 screening tools in behavioral health settings.
Identify key operational and clinical considerations involved in integrating AI tools into crisis response workflows, informed by a real-world organizational case example.
Demonstrate effective approaches to address privacy, equity, and therapeutic relationship concerns while building staff adoption for AI-powered crisis response systems.
