H19 - Digital Solutions for Treatment Transitions and Long-term Recovery Support

Wednesday, April 29, 2026

10:30 AM - 11:30 AM MDT

Location: Bluebird 2E

Treatment providers are redefining recovery by dismantling clinical boundaries through digital innovation. Valley Hope exemplifies this evolution, boosting completion rates from 50% to 76% by supporting 2,650 individuals from residential care into long-term alumni networks. In rural areas, Arbor Place strengthens regional networks by coordinating with law enforcement and shelters to reach an 88% referral closure rate. McLeod further refines this approach across eight locations, using modern EMRs and surveys to ensure care remains responsive to the individual perspective. By unifying individuals, families, and providers within the Sala platform, YourPath allows communities to address substance use needs with greater speed and sustained support beyond the clinic. This session provides actionable blueprints for integrating digital strategies that refine care delivery and improve recovery outcomes for every individual.

Learning Objectives:

Analyze two distinct models for implementing digital continuums of care across residential, outpatient, and long-term recovery phases.
Identify strategies for maintaining patient engagement during critical care transitions using peer support and contingency management tools.
Demonstrate understanding of how closed-loop referral systems strengthen community partnerships and reduce care fragmentation in SUD treatment.
Describe and identify how electronic patient feedback tools, such as Your Opinion Counts (YOC) surveys, and an effective EMR data capture patient perspectives, reveal barriers, and highlight both positive and negative impacts on care and operational processes.

Disclosure(s):

Dana Kerney: No financial relationships to disclose

Jill M. Gamez, MSPH, MBA, CSAC, PS: No financial relationships to disclose

Jessica Owen, LCSW, LCAS, MSW: No financial relationships to disclose

Jordan Hansen, MA, LADC: No financial relationships to disclose

Breakout Presenter(s)

Dana Kerney

SVP Business Development
Valley Hope
Norton, Kansas

Disclosure(s): No financial relationships to disclose
Jessica Owen, LCSW, LCAS, MSW

Clinical Director
McLeod Centers for Well-being
Charlotte, North Carolina

Disclosure(s): No financial relationships to disclose
Jordan Hansen, MA, LADC

Chief Executive Officer & Co-Founder
YourPath

Disclosure(s): No financial relationships to disclose