B17 - Change Management Is a Leadership Skill: Are You Pushing Staff Through Change or Pulling Them? [Note Updated Room Bluebird 1B]

Monday, April 27, 2026

2:15 PM - 3:15 PM MDT

Location: Bluebird 1B

Initiating and managing change initiatives is a core leadership skill. Too often, change initiatives fail because they get “stuck” in elongated discussions, poor communication, and ineffective management of staff resistance. This presentation will provide an overview of how to implement systemic changes in a time limited, efficient process.

Learning Objectives:

Explore key leadership skills needed to manage change initiatives
Develop decision-making skills that can move projects forward
Identify how to effectively manage staff resistance to change

Disclosure(s):

Kathy Hagen, LICSW: No financial relationships to disclose

Breakout Presenter(s)

Kathy Hagen, LICSW

Consultant
MTM Services, LLC
Chelan, Washington

Disclosure(s): No financial relationships to disclose

Slides